OVERVIEW

Viga Entertainment Technology Private Limited ("VigaET", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at www.vigaet.com (the "Website").

Please read this policy carefully. By using the Website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Website immediately.

This Privacy Policy should be read alongside our Terms of Service, available at www.vigaet.com/terms-of-service.

SECTION 1 - INFORMATION WE COLLECT

We collect only the information you voluntarily provide to us through the contact form on our Website. This may include:

Your name Your email address Your message or enquiry

We do not collect payment information, sensitive personal data, or any information beyond what you choose to submit through our contact form.

We also collect certain non-personal information automatically when you visit our Website, as described in Section 4 (Cookies and Analytics) below.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use the information you submit through our contact form solely for the following purposes:

To respond to your enquiry or message To provide information about our services that you have requested To follow up on any business conversation initiated by you

We do not use your personal information for automated decision-making or profiling. We do not sell, trade, rent, or otherwise transfer your personal information to third parties for their marketing purposes.

SECTION 3 - LEGAL BASIS FOR PROCESSING

We process your personal information on the following legal bases:

Consent: By submitting the contact form, you consent to us using your information to respond to your enquiry.

Legitimate Interests: We may process your information where it is necessary for our legitimate business interests, such as responding to business enquiries, provided those interests are not overridden by your rights.

Legal Obligation: We may process your information where necessary to comply with applicable Indian law, including the Information Technology Act, 2000 and the Sensitive Personal Data or Information (SPDI) Rules, 2011.

SECTION 4 - COOKIES AND ANALYTICS

Our Website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information about how visitors use our Website, including pages visited, time spent on the site, and general geographic location (at the country or city level). This information is aggregated and anonymised and does not personally identify you.

Google Analytics uses cookies, which are small text files placed on your device, to collect this information. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

For more information on how Google uses data collected through our Website, please visit https://policies.google.com/privacy.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Website.

SECTION 5 - DATA RETENTION

We retain the personal information you submit through our contact form only for as long as is necessary to respond to your enquiry and for any reasonable follow-up business communication, or as required by applicable law.

Once your enquiry has been resolved and no ongoing business relationship exists, we will not retain your personal information beyond what is operationally necessary.

SECTION 6 - DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures are implemented in accordance with Section 43A of the Information Technology Act, 2000 and the SPDI Rules, 2011.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

SECTION 7 - SHARING OF INFORMATION

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website or conducting our business (for example, email hosting or IT support), provided those parties agree to keep your information confidential.

Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (such as a court or government agency) in India.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change by posting a notice on our Website.

We do not transfer your personal information outside India unless required by law or with your explicit consent.

SECTION 8 - THIRD-PARTY LINKS

Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before submitting any personal information to them.

SECTION 9 - YOUR RIGHTS

Under applicable Indian law, including the Information Technology Act, 2000 and the SPDI Rules, 2011, you have the right to:

Access the personal information we hold about you Correct any inaccurate or incomplete personal information Withdraw your consent to our processing of your personal information at any time Request that we delete your personal information, subject to any legal obligations we may have to retain it

To exercise any of these rights, please contact us using the details in Section 11 below. We will respond to your request within a reasonable timeframe.

SECTION 10 - CHILDREN'S PRIVACY

Our Website is not directed at children under the age of eighteen years. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

SECTION 12 - GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, any grievances regarding the processing of your personal information may be directed to our Grievance Officer:

Name: Vivek Reddy Email: vivek@vigaet.com Phone: +91 8618360856

The Grievance Officer shall acknowledge your complaint within twenty-four (24) hours and endeavour to resolve it within fifteen (15) days of receipt.

SECTION 13 - CONTACT INFORMATION

For any questions, concerns, or requests relating to this Privacy Policy, please contact us at:

Viga Entertainment Technology Private Limited Email: info@vigaet.com Phone: +91 8618360856 Address: No. 26D, Veerasandra Industrial Area, Electronic City Phase 2, Bengaluru 560100, Karnataka, India GST: 29AAGCV8183J1ZK